FAQs

How long is your shipping time?
This depends on where you are located. The shipping time to US is about 7-15 working days and to other areas is about 10-20 working days.


I have not received any confirmation email.
For this matter, please send an Email to dwaynegutmann06@gmail.com
Please specify your invoice ID or the last 4 digits of your credit card and we will check for you.

I want to return or refund!
For return product or refund, please read our Return Policy first.
If you insist, please send an Email to dwaynegutmann06@gmail.com
Please specify your invoice ID or the last 4 digits of your credit card and we will process for you.

How to apply discount?
To use your discount, please first make sure that you have copied all the right alphabets and numbers, with no space. If it still doesn’t work, please contact the Email dwaynegutmann06@gmail.com

How to get my discount?
There are several ways to get discount from our website.
Join in our Facebook group, or follow our Instagram to enjoy latest events!
Log in our website and register, then you can always get latest discount via E-mail!